DIAMM

Digital Image Archive of Medieval Music

FAQ

This FAQ list was compiled on the basis of questions sent to the DIAMM team since 1998.

Website Usage and Functions

website usage

I have an account. How do I log in?

You must be logged in to see the full-sized images. If you do not have an account you can create one within a couple of minutes by completing the information on the Register page. Account details will be sent to you by e-mail, so you must have an e-mail account to register, and access to your e-mail as your password will be sent to that account. Once you are logged in you can use the search function to find manuscripts that have images available or, if you know which manuscript you want to view, you can go there using the Browse menus. Once you reach the source description page you will see a ‘tab’ entitled ‘Images’. Under this tab you will find thumbnails for all images associated with the manuscript. Clicking on a thumbnail will load the image viewer with the full-sized image. Note: if you are not logged in the thumbnails do not become live links: the link only works once you are logged in.

Why can’t I see the full-sized images when I click on a thumbnail, even if I’m logged in?

Make sure you have the correct version of the Flash plugin for your browser. You can download that here.

Nothing seems to work right. I keep getting error messages.

Some browsers work better with the website than others. You could try using a different browser if you are using one that is not very common.

Please also make sure that you are using the most recent version of your browser.

Internet Explorer for Macintosh is not supported.

The website may be undergoing a technical upgrade or an upload. Try visiting again later.

If the error persists you should report it to the project manager, but please include the following information:

  • Your operating system
  • Your browser software, including version number if possible
  • What you did to cause the error (i.e. which link you clicked on, or which search you performed).
  • If possible include the URL of the page
  • If possible, cut and paste the http error information into your e-mail.

If are having technical trouble, please try to use the Feedback Form. If this is impossible, please email the Project Manager.

How can I let other scholars know that I am working on a particular manuscript?

You can use the Public Comments tool to indicate to other users the images that you are working on or that you are interested in. You may include your contact details in the comment so that people can get in touch with you if they wish. To foil spam e-mail harvesters we advise that you replace the ‘@’ sign in your e-mail address with ‘[at]‘.

How can I contact other scholars who may be working on the same repertory as me?

You can use the Public Comments tool to indicate to other users the images that you are working on or that you are interested in and ask them to contact you. You may include your contact details in the comment. To foil spam e-mail harvesters we advise that you replace the ‘@’ sign in your e-mail address with ‘[at]‘.

I want to put my digital collection online and have been looking at your delivery mechanism. Can I buy the software to create my own collection using your methods?

The delivery system used for DIAMM was custom-designed for us, and cannot currently be bought as a software package (although it is all open-source). It involved several years of technical development and considerable cost. However you can contact our design and technical team and they will be happy to discuss your needs and what would be necessary to adapt the DIAMM model to your needs, since it was built with a transferable end-use in mind. Since the framework is now designed, other projects would not be faced with the enormous cost of developing this from scratch, and we welcome interest from other projects or institutions in using this delivery system with other collections. Please contact Paul Vetch, our technical consultant at the Department of Digital Humanities at King’s College, London on paul.vetch[at]kcl.ac.uk

How do I ask DIAMM to take pictures of manuscripts for me or anything else?

DIAMM offers an extensive array of consulting services for hire by anyone. Please see our services section for more information.

I do not have access to the internet. Will I be able to use the website?

Probably not. If you can gain access to the internet you will be able to use the website and, indeed, read this answer.

Registration and Your MyDIAMM account

registration

Do I have to be employed in a University to register?

No, anyone can register to use the site and view the images.

Is it possible for my institution to obtain an institutional IP address to register anyone within our IP range for use of the website?

Use of the features associated with image browsing is dependent on individual login. Users cannot create a personalised workspace unless they have a personal login. Since creating a user account is so quick, this should not be a problem for the members of your institution.

One advantage of individual user accounts is to ensure that anyone entering spurious material in the public comments or transcriptions fields is identified. This helps to avoid spam, pornography and other undesirable material from appearing on the website.

I’m not affiliated with any institution: can I still register to use the website?

Anyone can register to use the site and view the images. You do not have to be an academic, employed, or a musician to use and appreciate the content.

I am not a musician or a medievalist, can I register to use the website?

Anyone can register to use the site and view the images. You do not have to be an academic, employed, or a musician to use and appreciate the content.

The Information in the Archive

information

Copyright and permission for use

copyright